Simple Moves focuses our corporate protocols on maintaining absolute consumer data transparency. This policy details our precise information capture metrics, administrative utilization frameworks, and internal storage protections across all residential, commercial, and student relocation lines.
Personal Identification Information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, fill out an on-page quote form, transmit text messages via our SMS gateway, or engage with other activities, services, features, or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, physical address coordinates, and phone numbers. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site-related activities (such as requesting a binding digital moving estimate).
Non-Personal Identification Information
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer, and technical information about Users’ means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.
Web Browser Cookies
Our Site may use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.
How We Use Collected Information
Simple Moves may collect and use Users’ personal information for the following specific purposes:
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- To Improve Customer Service: Information you provide helps us respond to your customer service requests and support needs more efficiently.
- To Personalize User Experience: We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
- To Improve Our Site Fleets: We may use feedback you provide to improve our dynamic moving products, packing material sales, and storage facility setups.
- To Send Periodic Communications: We may use provided email addresses or phone lines to transmit structural updates pertaining to an order or reservation. It may also be used to respond to their inquiries, questions, and/or other tracking requests. If a User decides to opt-in to our SMS gateway, they agree to receive informational messages (appointment reminders, account notifications, etc.) from 314-963-3416. You can opt-out at any time by replying STOP.
How We Protect Your Information
We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our Site. Every asset layer logged through our digital portal is containerized with identical strictness to our physical warehouse short-term storage vaults.
Sharing Your Personal Information
We do not sell, trade, or rent Users’ personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above.
Third Party Websites
Users may find advertising or other content on our Site that links to the sites and services of our partners, suppliers, advertisers, sponsors, licensors, and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites that have a link to our Site, is subject to that website’s own terms and policies.
Changes to This Privacy Policy
Simple Moves has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.
Your Acceptance of These Terms
By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
- Compliance Office Title: Simple Moves Administration Desk
- Physical Facility Terminal: 10755 Page Avenue, St. Louis, MO 63132
- Primary Telephone Support: (314) 963-3416
- Compliance Mailbox Routing Path: info@simplemoves.com